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Original Totem Tribe and Totem Tribe Gold forums moved there as well. This page here is kept for archive purpose. Please go to the website above if you want to ask something or discuss Totem Tribe games.
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  #1  
Old 11-20-2010, 03:34 AM
curlsandcurls curlsandcurls is offline
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Join Date: Nov 2010
Posts: 5
Default Why doesn't support respond?

Hello,

I am new and hope someone can help me. I have been writing Enkord for months, many, many times and have not been getting any response from support. I bought a new computer and I am trying to install Jewel of Atlantis using my previous registration. It will not work. I have proof of my purchase and my order ID #, which I have given Enkord, but they still ignore me. I am at my wits end!

Any suggestions??
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  #2  
Old 12-03-2010, 07:20 AM
Jules62 Jules62 is offline
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Join Date: Oct 2010
Posts: 5
Default Why doesn't support respond.

I also have been having trouble with Enkord Support responding. Have also bought a game but changed computers and of course did not keep my registration key. Am very dissapointed especially as I loved the game "Totem Tribe Gold" and have finished it already once but it is so good I could play it over and over but considering the lack of support from Enkord I am not going to even trial a game from them anymore. I keep sending those requests though!
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  #3  
Old 12-09-2010, 05:18 PM
curlsandcurls curlsandcurls is offline
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Join Date: Nov 2010
Posts: 5
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I have given Enkord all the detailed information a number of times, including date of purchase, and order ID number, but, they still will not answer me. I cannot understand why they treat their customers this way............
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  #4  
Old 12-11-2010, 03:32 AM
curlsandcurls curlsandcurls is offline
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Join Date: Nov 2010
Posts: 5
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How do I email the Administrator? I'm totally new to this. Thanks
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  #5  
Old 05-17-2012, 04:29 AM
celavey celavey is offline
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Join Date: May 2012
Posts: 24
Default

Send a PM to them here. That's the only way.
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